Central reach pricing

Central reach pricing DEFAULT

Central Reach Pricing - why 2/10?

CentralReach Review


Shlomi LaviShlomi Lavi/ Oct 02, 2021

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What is Central Reach's cost rating? (2/10)

When comparing Central Reach to its competitors, on a scale between 1 to 10 Central Reach is rated 2, which is less expensive than the average Mental Health software cost. Central Reach offers few flexible plans to its customers with the basic cost of a license starting from $600 per license. Read the article below in order to calculate the total cost of ownership (TCO), which includes: customization, data migration, training, hardware, maintenance, upgrades, and more.

You can also leave your info with us to get a free custom quote with a break downs for your business needs.

Mental Health Software Price Ranges

Organizations can expect to pay between $9 and more than $49 a month for base subscriptions of Mental Health Software. Vendors can also charge for additional features, such as billing function and practice management integrations. Most noteworthy, users can procure Mental Health Software based on the size of the business. The pricing is as follows:

  • Small practices can expect to pay between $5 and $100 a month for Mental Health Software. For example, Mimo Progress Note cost price starts at $5 a month, TherapyChart at $75 per month, and BreezyNotes EHR pricing goes for $19 monthly. Other vendors include Kipu EMR, which starts at $3 monthly, Zoobook EMR, which goes for $100 monthly, and Herdmen Assessment Form has a one-time payment of $20. Furthermore, Spruce Health has a starting cost price of $24 a month, eRecord pricing begins at $30 per month, and AdraCare at $19 monthly.
  • Medium-sized organizations would have to pay between $145 and $500 for Mental Health Software. For instance, One Step Software has a starting cost price of $175 a month; Intelligent Medical Software costs up to $199 per month, and TheraScribe pricing goes for $500 monthly. Furthermore, TheraBill by WebPT pricing begins at $145 per month, CureMD Mental Health EHR at $395 a month, and EHR Your Way costs up to $500 a month.
  • Large practices can expect to pay up to $45000 for Mental Health Software on a monthly or yearly basis, depending on the offering vendors. For example, Titanium Schedule subscriptions start at $1520 per year, HARMONY cost around $1500 a month, and DELPHI32 costs an outright price of $895. Furthermore, Credible charges $45000 perpetual licensing, Alphaflex pricing starts at $800 per month, and AWARDS cost price goes for $2000 a month.

Some of the other best of breeds under Mental Health Software have price points, given as follows:

  • ABA Software ABA Software products generally have price points between $19 and $259 a month. As an illustration, TotalABA pricing starts at $19 a month, medEZ at $45 per month, and SimplePractice costs up to $39 monthly. Furthermore, Counsel.com pricing begins at $45 a month, IntakeQ at $50 per month, and PraxisEMR at $259 monthly. In addition, TherapyAppointment pricing starts at $10 a month, Epitomax EHR at $75 monthly, and Best Notes at $50 per month. Other Therapy Software includes DoctorConnect, which starts at $99 a month, and Luminello, whose E-Rx Lite plan starts at $69 per month.
  • Therapy Software Users can expect to procure Therapy Software products for prices within $30-$379 a month. For example, Practice Fusion has a cost price of $99 a month, Sevocity cost price begins at $379 monthly, and CarePaths EHR at $30 per month.

What is the cost breakdown of Mental Health implementation?

When it comes to selecting Mental Health tools, buyers are primarily concerned about the cost. In fact, it is the cost that determines whether a potential buyer would go with the product. True, there is no one-size-fits-all formula to determine the “worth” of a business application, but as a software buyer, you want to make sure you get the best value for your money, without having to dig a big hole in your pocket.

Understanding the exact price of a Mental Health system isn't easy as the overall cost of software includes the cost of a license, subscription fees, training, customization, hardware, maintenance, support, and other related services. It's essential to take into account all of these costs to gain an understanding of the system's "total cost of ownership."

What are the typical Mental Health pricing models?

There are primarily three common pricing models – Perpetual License, Subscription, and Commercial Open Source.

  • Subscription/Software-As-A-Service: - Relevant for Central Reach
    Under this pricing model, the system is accessed over the internet, as opposed to installed on-premises. The payment is made either on a per user basis or subscription basis. Ideally, customers are required to pay a recurring monthly fee until a specific period for using the tool. Subscription pricing model is more common with Software-as-a-Service (SaaS) apps.
  • Upfront cost for customization and integration is less compared to perpetual license cost because there is not much flexibility with SaaS systems in this area.
  • Recurring cost is greater as customers are required to make monthly payments as a subscription fee. Additionally customers using premium support services must pay an extra fee.
  • All in all, the total cost of ownership in the both cases is almost the same and may span over a period of 7-10 years, though you may have to pay a higher perpetual license fee upfront. The total cost may vary from starter to mid range to enterprise level apps in both cases.
  • Perpetual license: - Relevant for Central Reach
    A common pricing model for on-premise applications, perpetual license requires a customer to pay an upfront sum to own the tool or other intellectual property on-premises for a fixed term.
  • Upfront cost involves the fee for installation, customization, and integration with existing systems, besides perpetual license fee.
  • Recurring cost is low in this pricing model and may include the cost for updates, maintenance, upgrades, and patches. Some vendors do offer premium support services, which come for an extra price.
  • Commercial open source: Not relevant for Central Reach
    The customer can acquire the system free of cost without having to incur any upfront license fee. As a customer, you’re solely responsible for the ongoing maintenance, upgrading, customization, and troubleshooting of the application to meet your specific needs. You are on your own for providing end-user support, since you are not locked in with a vendor-supplied system solution.

How much would it cost to customize Central Reach? (and is it relevant)

If you need specific features in your system catering to your specific business requirements, the vendor will charge customization cost, depending on your needs and feature requirement. Ideally customization cost is more complex to calculate compared to licensing cost.

Some apps allow you to easily combine data from multiple sources, without any complicated query requirements, while some others can be embedded into different applications to provide enhanced reporting. If you seek products that support customizable dashboards and predictive analysis to identity possible trends and facilitate decision making, you may have to pay higher for all the customization features.

Additionally, the following factors may affect the cost of customization:
  • User interface changes
  • Configurable dashboards
  • Data elements required for tracking
  • Forms to collect additional data
  • Dashboard, management and operational reports that are needed.
  • Workflows and how complex they are
  • Forms to collect additional data
Here are some questions to answer:How much customization is needed? How many systems do you want to integrate to? Does your company work like industry standards or does it have its own customized processes? What kind of special reports are needed?

In order to calculate the cost of customization you can use the following estimates:

  • Minimal customization - integrate with 1-2 systems: $2,500
  • Standard customization - integrate with 3-5 systems: $10,000
  • Fully customized system - integrate with more than 5 systems: $25,000

Cost of data migration when migrating to Central Reach? Relevant for Central Reach

Most companies opt for data migration services from a vendor, which raises the cost of product ownership. If you choose to transfer data on your own, you can avoid paying the cost of data migration.
Data migration cost depends on the amount of data to be transferred, your current software, availability of migration tools, complexity of data, and gaps between the existing system and the new system.

If your data is stored in Excel spreadsheets, then it may incur you a lot of time and money to migrate data from Excel.
By involving a business services provider in data migration, you are asking them to offer additional services, for which you may have to pay extra.

As a rule of thumb the cost of data migration depends on how many records you want to migrate. Records can include the number of customers, invoices, financial transactions, products, versions, etc. Here is a list you can use as a rule of thumb:

  • 1,000 records: $500
  • 10,000 records: $2,500
  • 100,000 records: $10,000
  • 1,000,000+ records: $25,000

What is the cost of training for Central Reach? Relevant for Central Reach

As a buyer, you are required to pay extra for in-person training, though some vendors offer web-based solutions as part of the package. The cost may involve end-user training, video/self, group, department, and training the super users.

The cost is mainly derived from the approach that you select for your organization:
  • End-user training
  • Group/Department
  • Video /self
  • Train the trainer/super user

Here are some questions to answer:How many groups (different departments, usages, type of users) are needed?

In order to calculate the cost you can use the following estimates:

  • 1-2 Sessions: $500
  • 3-4 Sessions: $1,500
  • 5-7 Sessions: $2,500
  • 8-10 Sessions: $5,000

How Central Reach pricing compares to alternative Mental Health solutions?

When comparing Central Reach to alternative systems, on a scale between 1 to 10 Central Reach is rated 2, which is less expensive than the average Mental Health cost.

The two main competitors of Centralreach EHR software are the EPIC and Cerner software. EPIC EHR software is designed by the Epic Company located in Verona, Wisconsin, while the CentralReach software was developed by CentralReach Company which has its headquarters in Pompano Beach, Florida.

Both CentralReach and Epic software are web-based solutions that share features such as Medical billing options, billing rules, patient scheduling, iPad access, patient portal and charting among others. The two software solutions differ in features such as Denial management which is only found in Epic and Meaningful Use Certification found in CentralReach.

Unlike Cerner software that serves doctors, nurses, and administrators in the physician practice, outpatient setting, CentralReach software solution caters mainly to clinical entrepreneurs and therapy providers.

The target user size for CentralReach starts from 1000 users plus, while for Cerner, it starts at one user up to 1000 and above users. The Epic software is both cloud-based and installed on-premise while CentralReach is just Cloud-based.

How can the team at ITQlick help?

The science of TCO (total cost of ownership) may not be easy to calculate. If you seek to get detailed info about the TCO, get in touch with ITQlick experts. Contact us today and get up to date, detailed quotes.

Sours: https://www.itqlick.com/

Who Uses CentralReach?

ABA and multidisciplinary providers, from startups to enterprise, benefit from CentralReachs Practice Management, Clinical, Business Intelligence, Learning Management and Managed Billing services.

What Is CentralReach?

CentralReach is a leading EMR, practice management, and clinical platform for Applied Behavior Analysis (ABA) therapy providers. The web-based, HIPAA-compliant system integrates scheduling, billing, claims, clinical data collection, clinical programming, a mobile app, and more. Additional solutions include precision teaching, learning management/training, data warehouse and business intelligence reports, and managed billing services. CentralReach is trusted by more than 1,000 therapy practices.

CentralReach Details



  • Email/Help Desk
  • Knowledge Base
  • Phone Support


  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)


  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos


MedicsPremier: excellent for any size setting; multiple tax IDs, comprehensive EDI, scheduling, reports/analytics. Great also for RCMs.


HIPAA-Compliant & ONC-Certified Cloud-Based EHR & Practice Management with Free Telehealth, Claims, and Eligibility.


Complete solution for providers of behavioral services such as in-home counseling, speech and occupational therapy, and ABA


TriMed offers a fully integrated software suite including EHR, PM, Patient Portal, Mobile, Check-in Module, & Telemedicine.


Ultra includes EMR software, patient portal, appointment scheduling and practice management software.


Run your entire practice online with Juvonno.


Caspio is the world's leading LOW-CODE platform for building online database applications without having to write code.

Learn more about Caspio


Our secure, easy to use solution enables healthcare providers to take their practice virtual.


Medical practice management software that helps therapy clinics schedule appointments, record patients' data & communicate via emails.


MeidFusionMediFusion is an all-in-one medical billing software designed to improve clinical, administrative, and financial operations.


Average score

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >10,001
Verified Reviewer


Mental Health Care, 2-10 Employees

Used the Software for: 1+ year

  • Overall Rating

  • Ease of Use

  • Features & Functionality

  • Customer Support

  • Value for Money

  • Likelihood to Recommend

  • Reviewer Source 
  • Reviewed on 14/12/2020

"All encompassing program"

Comments: I am a CR fan. I've appreciated the many details in the program along with the accessibility to their internal experts to offer help when needed. They are patient and responsive and ease the frustration of the learning curve to get this up and running. It's a quality product and has been very reliable.

Pros: CR knows ABA and that is evident in how the data collection works. It sorts, collects, reports, and stores all the important information all in one place. It is comprehensive and as detailed as you want it to be with the ability to select any level of permissions for each employee. It graphs beautifully and offers labels and other ways to customize every module. Our schedule is seen in CR, our payroll runs from the timesheets, the billing module fills out the form with the ability to upgrade to electronic billing from their site. Links are created for intake of clients and employees.
There is a small business team who has been very responsive and happy to help as we grew into this program. They are also evolving and making it easier to learn as they offer more help classes, webinars and online resources.

Cons: The main negative is the price. As our company has grown so has our monthly bill limiting the amount of upgrades we can afford to use. Inquiries about cost and price of these upgrades have also been hard to come by as the sales team isn't as responsive as the customer service team.
One thing I would request to change is to allow a pro-ration cost of the monthly use. I have to cut off providers who are leaving on a certain day and may miss out on a week of services because I'm being charged for an entire month subscription only being used for a day or two. (I also would not recommend the company who handles collection of the monthly fees. Their website is not user friendly and primitive)
The last negative is that we're invested now. It would be overwhelming to even think about switching to another data company even if we wanted to. I'm happy I don't want to, but feel we're at the point of no return and know the price will just continue to climb as we add providers into the system.

  • Reviewer Source 
  • Reviewed on 14/12/2020
Veronica C.

Administrative Manager

Mental Health Care, 11-50 Employees

Used the Software for: 2+ years

  • Overall Rating

  • Ease of Use

  • Features & Functionality

  • Customer Support

  • Value for Money

  • Likelihood to Recommend

  • Reviewer Source 
  • Reviewed on 30/10/2019

"Central Reach vs Kareo"

Pros: I like how user friendly this software is. I am able to track cancellations, authorizations, and the amount of remaining hours we have left on an auth very easily.

Cons: The meta data does not always pull into a report.

  • Reviewer Source 
  • Reviewed on 30/10/2019
Verified Reviewer

Executive Director

Health, Wellness & Fitness, 11-50 Employees

Used the Software for: 1-5 months

  • Overall Rating

  • Ease of Use

  • Features & Functionality

  • Customer Support

  • Value for Money

  • Likelihood to Recommend

  • Reviewer Source 
  • Reviewed on 21/04/2020

"Total Lack of Sales Integrity"

Comments: I very much regret this purchase and am even considering making a switch AGAIN despite the high switching costs.I had a good customer success lead but she couldn't do anything to help the fact that we had a sales rep who over promised and could not deliver.

Pros: Clean interface, customized forms. Pricing is okay.

Cons: I finally have to review this because I am so frustrated with this software! So much was promised during the sales process and once we were well into implementation, one by one these things were denied. Additionally, as soon as you "go live" you are directed to use the support ticket function for any questions or issues, and they direct everything to an Ideas Portal which is not maintained.

  • Reviewer Source 
  • Reviewed on 21/04/2020
Verified Reviewer

ABA Therapist

Mental Health Care, 11-50 Employees

Used the Software for: 6-12 months

  • Overall Rating

  • Ease of Use

  • Features & Functionality

  • Customer Support

  • Value for Money


  • Likelihood to Recommend

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 17/02/2021

"CentralReach For ABA Data Collection and Storage"

Comments: I am able to record and store all my clients data easily in one safe place.

Pros: I like how CentralReach systematically prompt fades as the client got closer to acheiving our behavioral targets. It was relatively simple to use and I use it for 7 hours each day so that's a huge help!

Cons: Although I know that it's imperative for the system to log out after a period of pause for HIPPA reasons, however, I wish the system let you stay logged on for a bit longer since I would constantly have to re-log back in during the time I was administering DTTs.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 17/02/2021
Amarilys M.

BCBA, Owner

Hospital & Health Care, Self Employed

Used the Software for: 6-12 months

  • Overall Rating

  • Ease of Use

  • Features & Functionality

  • Customer Support

  • Value for Money

  • Likelihood to Recommend

  • Reviewer Source 
  • Reviewed on 29/10/2019

"Learning curve required but excellent product"

Comments: Central Reach customer service team is great! They respond within 24 hours and always have great recommendations.

Pros: Once the system is set up as desired, it makes data collection and admin duties flawless.

Cons: It does take about a month give or take to go through the training and set the system as you desire.

  • Reviewer Source 
  • Reviewed on 29/10/2019

Read all 101 reviews

Sours: https://www.capterra.com.au/software/140743/centralreach
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  3. Night projection lamp
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CentralReach Cost

Like, many enterprise SaaS companies, CentralReach charges an implementation fee, and an ongoing subscription fee. There are additional fees for:

  • Electronic claims: $0.20 each
  • Custom training: $1,500 per day for onsite, $150 per hour for virtual
  • Custom system configuration: $200 per hour

Table of Contents

Full Review: CentralReach Practice Management Software for Behavioral Health

Launched in 2012, CentralReach is a leading EHR and practice management solution for clinicians and educators focused on applied behavioral analysis, occupational therapy, speech therapy, and PK-12 special education. The company was founded by Charlotte Fudge, a Board Certified Behavior Analyst, after she experienced the challenges of managing an ABA clinic first-hand. Over 65,000 therapists and administrators actively use the system each year. The company has 150 employees, is hiring for over 20 new positions, and is headquartered in Pompano Beach, Florida.

CentralReach offers a full set of integrated solutions with rich functionality ideal for any established behavioral health practice looking for a comprehensive solution. The same dataset is used to power its practice management, clinical, BI, revenue cycle management and HR solutions, which results in time savings and operational consistency. The system is built specifically for the behavioral health market. Therefore, it comes with value-add features like Chartlytics and the CR Institute. Chartlytics, which CentralReach acquired in 2018, is a real-time behavior change tool that supports your therapists in making well-informed, effective decisions on a daily basis to help more learners realize their potential. Additionally, the CR Institute offers a marketplace of expert-created courses to aid in the professional development of your team.

Overall, customers of CentralReach are very happy with the system. There are some minor missing features, for example you cannot create an alert for expiring employee documents, and the tool is not fully mobile-friendly. However, we believe the multitude of positives well outweigh these pain points. If you are interested in trying CentralReach, you can book a demo here.

Key Features

Below, we'll discuss some of the key features of CentralReach, and how they benefit your mental health practice. We'll also show a few images of the system to give you an idea of its design and architecture.

Appointments & Scheduling

To schedule appointments, customers typically leverage CentralReach's Find a Provider tool. This tool allows your team to search for a clinician using many criteria including zip code, distance from client, language, credential, and availability to match each client with the ideal clinician. Appointments come with a flexible tagging feature, which allows you to create labels of your choice to categorize each appointment. The data from each appointment flows into the clinical and billing components of CentralReach's system.

There are multiple ways to view your calendar inside of CentralReach. You are able to view your calendar by day, week or month. It is simple to pull in appointments for specific clients or RBTs. A useful planner view allows you to see appointments aggregated by RBT or client. Here is an example of this view provided courtesy of CentralReach.

centralreach calendar

Client/Parent Portal

CentralReach offers a secure online gateway to connect with your clients. The portal has broad functionality.

Billing: Clients can view all paid and unpaid invoices. They are able to download and pay invoices and submit credit card information. Clients are also able to electronically sign timesheets.

Documentation: Parents or clients can use the portal to access all of their documents. This includes photos, videos, insurance authorizations, medical reports, notes and forms. They can also share documents with additional members of your team through the portal.

Appointments & Schedules: Parents or clients can access their scheduled appointments in CentralReach's portal. While they can access these appointments, they cannot create or schedule new appointments.

HIPAA-compliant messaging: Your clients can securely message your team through CentralReach's HIPAA-compliant portal. A helpful feature is that you are able to assign which members from your team are able to communicate with each client.

Here is an example of CentralReach's Client/Parent Portal courtesy of the company:

centralreach client portal

Clinical Documentation

CentralReach offers digital program books, as well as customizable electronic program sheets and notes. The program books allow you to select goals from a pre-populated library and track results in real time. With the customizable notes, you can create plans, progress reports, intervention plans, assessments, and end-of-session forms. These are customizable to meet the needs of your payors and are integrated with all of the other data in CentralReach's system, including client and clinical data. Data from notes also integrates with CentralReach's billing system, which creates efficiencies for your payroll and claims workflows.

Billing and Invoicing

CentralReach's billing system was designed specifically for ABA professionals with the goal of minimizing the amount of time required to process claims. Billing codes are matched with each appointment, allowing the payroll and claims process to begin as soon as the appointment does. The tool's Claims Manager uses the data from the appointment to create and submit your claim.

CentralReach also offers a new billing service called BillMax that is available exclusively for CentralReach customers. The professionals at Billmax are revenue cycle management experts and can help you improve clean claim rates and increase your revenue. They help streamline your workflow end-to-end, from claims submission to receivables collections. They are also available for ongoing consultation on billing best practices and live training workshops for your team.

Precision Teaching

In 2018, CentralReach acquired Chartlytics, a real-time behavior change tool that allows your therapists to measure behavior, record it visually, and make better decisions. When implemented properly, this tool can empower your team to quantify learner progress, teach more efficiently, and more consistently help learners realize their potential. Customers often praise CentralReach's performance in terms of collecting, analyzing and visualizing data.

CentralReach also offers CR Institute, which has a high volume of free and for-purchase courses to help your behavior analysts succeed with Precision Teaching. Example expert-created courses include:

  • Getting started with Precision Teaching for Applied Behavior Analysis
  • Helping Precision Teachers Make Quality Decisions Quickly
  • Pinpointing Social Skills
  • What is variability and why do you as a behavior analyst or educator care?
  • Determining the Function of Behavior through Quantification

Here's a look at the content available in the CR Institute:

centralreach CR Institute

Human Resources

CentralReach offers solutions to assist you with employee onboarding, credentialing, and payroll. Its document management solution allows you to gather all the necessary documents from new employees, including tax, personal verification documents and executed company agreements. The tool also offers a report to make it easy to identify employees with any outstanding documents. The payroll solution uses data in your calendar to calculate each employee's hours and wages. Further, CentralReach makes it easy to integrate this data with the payroll processor of your choice.

Is CentralReach right for you?

CentralReach is an outstanding, full solution for specifically for behavioral health. Its integrated practice management, clinical, BI, revenue cycle management and HR solutions make it a must-try for any established behavioral health organization that is looking for a comprehensive solution. The recent acquisition of Chartlytics and the CR Institute are added benefits for those interested in Precision Teaching. It is important to keep in mind that, due to the fullness of the solution and its target customer size, CentralReach is more expensive than basic alternatives. If you are interested in trying CentralReach, you can book a demo here.

Bruce Hogan

Bruce Hogan is Co-founder & CEO of SoftwarePundit. He leads the team's research and publishes content about software products and trends. Bruce has experience investing at multi-billion dollar private equity firms, leading teams at venture-backed technology companies, and launching new businesses. You can connect with Bruce on LinkedIn.

Bruce is an expert in several software categories including:

  • Dental software
  • Mental health software
  • SEO software
  • Social media software
Sours: https://www.softwarepundit.com/mental-health/centralreach-review
CentralReach - The Learn Module Overview


Pricing central reach


Creating a Learning Tree on Central Reach


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